I'm Matt.
I do the work.
I run StabilisIQ. We exist for the moment a CEO or COO knows something's broken in their operation, knows roughly what it'd take to fix it, and doesn't have anyone to actually go do it. That's the job.
Matt · Founder, StabilisIQ
Process improvement. Operational efficiency. Done, not talked about.
A lot of "process improvement" turns out to be a slide deck. Mine isn't. The work I do falls into two buckets, and the answer to "which one do I need?" is usually "both, eventually."
Managed engagement.
Operations don't break in dramatic ways. They drift — a missed handoff, a queue that grows, a reconciliation gap that compounds silently over weeks. I instrument the seams between your systems, set thresholds for what "normal" looks like, and intervene when normal slips. You get an operator-of-record, not an advisor.
Productized build.
Some failures don't need to be monitored. They need to stop happening. When a specific bottleneck shows up — RFQ turnaround, missed inbound calls, ticket-to-invoice reconciliation — I build the automation that closes the gap. Then it's yours. Owned by you, running on infrastructure you choose.
Most clients use both modes over time. Managed first, to see what's actually breaking. Build second, to prevent the next round.
A few principles I try not to break.
- 01
Operator to operator.
I talk to people running operations, not buying consulting. If you want a 200-page strategy doc or a workshop series, I'm not it. If you want someone in your queue at 2pm Tuesday, fixing the thing — that's the work.
- 02
Show, not tell.
Every claim on the StabilisIQ site is something I can demonstrate or hand you the runbook for. I won't invent client stories I don't have. The HVAC product is live. The QuoteOps tool ran. The propane playbook is detailed enough to argue with.
- 03
One conversation, no pitch.
We have a 15-minute fit check. You tell me what's leaking. I tell you whether I'm the right person for it. If I'm not, I usually know who is. That's the whole sales process.
- 04
Accountability over advice.
A consultant tells you what to do. An operator does it. I'd rather own the outcome than recommend a path and walk away.
Put me on something specific.
15 minutes. You tell me what's leaking. I tell you whether I'm the right person for it.