Text Messaging Terms

StabilisIQ LLC ("we," "us") operates an automated text-back service at (888) 913-2301. The number is used as the live demo line for our HVAC missed-call-text-back product — publicly shown at hvac.stabilisiq.com — where the automated assistant identifies itself as "Mike's HVAC" for demonstration purposes.

This is a "missed call text back" service — when a caller reaches the number and the call goes unanswered, an automated SMS reply is sent to that caller's phone within a few seconds to continue the conversation over text.

You opt in to receive text messages from us in one of two ways:

1. You call (888) 913-2301 and the call is not answered. A single automated reply is sent to the number you called from, acknowledging the missed call and asking how we can help. This initial reply is a direct response to your call, not a promotional message.
2. You reply to the initial text. Your reply constitutes consent to continue the conversation. Further messages from us (asking about your issue, offering appointment times, confirming a booking) will follow as part of that conversation until it concludes or you opt out.

We do not send unsolicited messages. If you have never called our number, you will not receive a text from us.

• An initial automated reply within roughly 5 seconds of a missed call
• Short conversational follow-ups asking about your service issue
• Two proposed appointment windows for you to choose from
• A confirmation once an appointment is booked
• A follow-up from a technician to confirm details, if applicable

Message frequency varies based on the conversation. A typical interaction is 3 to 8 messages, sent within a single window of a few minutes to a few hours. We do not send recurring or scheduled marketing messages.

Message and data rates may apply. Standard messaging rates from your mobile carrier apply to every message you send and receive. We do not charge you for messages; your carrier may.

Reply STOP to any message from us to opt out at any time. You will receive a single final confirmation message acknowledging that you have been unsubscribed, and no further messages will be sent to your number.

To opt back in later, simply call (888) 913-2301 again.

Reply HELP to any message from us for assistance. You will receive a reply with our contact information. You can also email us directly at matt@stabilisiq.com.

Below are representative examples of messages you may receive. Exact wording varies.

We use the phone number you called from and the content of your text messages solely to respond to your inquiry and to schedule a service appointment. We do not sell, rent, or share your information with third parties for marketing purposes. No mobile opt-in data — including phone numbers or consent records — will be shared with third parties or affiliates for marketing or promotional purposes.

StabilisIQ LLC
Website: https://stabilisiq.com
Email: matt@stabilisiq.com

We may update these terms from time to time. The current version is always available at this URL, with the "Last updated" date at the top of the page reflecting the most recent change.